You will need a case management system and processes in place to be able to track each referral, and the outcome of referrals to be able to evidence your impact.
You will need to consider:
- How you will record client data, track your interventions and support plans, and how you will record the outcome of each referral
- Is your current database system capable of this? Or do you need to invest in a new management system?
- What health and wellbeing measurements do you need to record – and which measurement tool will be most appropriate for you to use to track your clients’ improvements?